Privacy Policy

1. Introduction

Website Mistri Digital Solutions respects the privacy of individuals who visit our website or contact us regarding our services.

This Privacy Policy describes the types of information we collect, why we process it and how visitors can contact us about their information.

2. Information We Collect

When you complete our Contact Us, Free Quote or Free Audit forms, we may collect:

• Your name, email address and phone number.
• Company or business name, when provided.
• Website address submitted for a review.
• Service interests, budget preferences and enquiry type.
• The message and project requirements you submit.
• Technical information needed to operate and protect the forms.

Our website may also process basic server logs and other technical information for security and service operation.

3. How We Use Information

Information submitted through our website is used to:

• Respond to enquiries and service requests.
• Discuss project requirements and prepare quotations.
• Review requests for website or digital marketing audits.
• Maintain records of business communications.
• Protect our website and investigate misuse.
• Comply with applicable legal obligations.

Submitting an enquiry does not automatically subscribe you to promotional email campaigns.

4. Contact Form Processing

Our website stores enquiry details in a database so the team can review and respond to requests. Enquiry notifications may also be processed through an email delivery service.

Our forms use validation, submission timing checks, honeypot fields and rate limiting to reduce spam and unauthorized automated submissions.

5. Sharing and Service Providers

Information may be processed by hosting, email delivery and technical service providers where necessary to operate the website and respond to enquiries.

We do not authorize third parties to use enquiry information for unrelated purposes.

Personal information may also be disclosed where required by applicable law or a valid legal process.

6. Information Security

We aim to use appropriate technical and organizational safeguards to protect personal information against unauthorized access, alteration and disclosure.

No online system can guarantee absolute security, and visitors should avoid submitting passwords, payment credentials or other unnecessary sensitive information through general enquiry forms.

7. Information Retention

Enquiry information is retained for business communication, recordkeeping and applicable legal purposes. Retention periods should be limited to what is reasonably necessary for those purposes.

Specific retention and deletion procedures will be established and maintained in accordance with the applicable requirements.

8. Cookies and Technical Storage

Our website uses technical mechanisms such as session cookies and security tokens to support form submissions and normal website operation.

If analytics, advertising pixels or optional tracking technologies are introduced, this policy and any applicable consent mechanisms must be updated accordingly.

9. Your Privacy Requests

You may contact us to request information about personal details submitted through our website, request corrections, or raise questions about deletion, subject to applicable legal requirements.

We may need to verify a request before disclosing or changing personal information.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in website functionality, service providers or applicable requirements. The published version will reflect the policy in effect at that time.

11. Contact Information

For privacy-related questions or requests, please use our Contact Us page.